Cookie Policy

Last updated 15 October 2026

Retryx uses the cookies and browser storage it needs to keep you signed in and to remember your preferences. On our public marketing pages (not inside the signed-in app) we also use Google Analytics to measure how the site is used. We do not use advertising cookies.

What we set

NameKindPurposeLifetime
rx_sessionCookie, HttpOnly, Secure, SameSite=LaxKeeps you signed in (random session token; only a hash is stored on the server).Up to 14 days, or until you sign out
rx_csrfCookie, Secure, SameSite=LaxProtects state-changing requests from cross-site request forgery.Same as the session
rx_themeLocal storageRemembers your light or dark theme choice.Until you clear browser data
rx_orgLocal storageRemembers which organization you last selected in the dashboard.Until you clear browser data

Analytics on public pages

On the public pages (home, features, pricing, tools, documentation, about, legal and contact) we load Google Analytics 4 to understand which pages are useful and how people find us. It sets first-party cookies and collects page views, approximate location, device and browser type, and referrer.

NameKindPurposeLifetime
_gaCookie (first party)Distinguishes visitors so usage can be counted.Up to 2 years
_ga_*Cookie (first party)Keeps session state for Google Analytics 4.Up to 2 years

Analytics is not loaded in the signed-in dashboard, the admin area or on sign-in and registration pages, and it is not loaded if your browser sends a Do Not Track or Global Privacy Control signal. You can also block it with a browser extension, your browser’s cookie settings, or Google’s opt-out add-on.

Strictly necessary items

The sign-in, CSRF and preference items in the first table are strictly necessary for the service you request or are preferences you set yourself, and are not used to track you.

Third parties

Google (analytics, public pages only) and, if you subscribe to a paid plan, Stripe: you are sent to Stripe-hosted pages (Checkout and the customer portal) where Stripe may set its own cookies. See their policies for details. Retryx does not load other third-party scripts, fonts or trackers.

Your choices

You can delete cookies and site data in your browser settings at any time; you will be signed out and your preferences reset. Blocking the necessary cookies means you cannot sign in.


Related: Privacy Policy · Terms of Service · Cookie Policy · Acceptable Use · Security. Questions? Contact us.